Passionate about support

At Hospitality IT, we understand the pressures of the hospitality industry, and how important it is to keep your business up and running at all times. For that reason, we are passionate about support.

We provide support which we feel is unrivalled in the industry, available from 7am to 11pm, 7 days a week.

For your convenience, you can contact our team of experienced engineers via telephone, email, and through our online support ticket system. We offer a range of support contracts from pay as you go through to fully inclusive hardware and software support contracts.

In the event of an emergency, we are able to connect directly to your system, to assist and guide you through to a resolution, allowing you to get back to serving your customers with minimal downtime.

With our online support ticket system, you can ensure that no support request will be missed, and every issue will receive a timely response. Using our online support system, you can also get access to common suppport resolutions and our indepth programming and software knowledge-based articles.

EPoS & PMS Support

Access our support ticket system and knowledge base articles. Download our quick help guides and programming assistance documents

Log a support ticket

Order on Chef Support

Visit our Order on Chef support centre to log a support ticket, read quick start guides and download programming manuals.

Log a support ticket