Maitre’D does more than facilitate sales. Its distinctive capabilities empower you to tackle some of your most important goals. Among them:
Your guests will appreciate the way Maitre’D supports mobile payments throughout your property. They’ll also value its ability to incorporate details for every transaction into guest folios. Whether guests are shopping in a gift store, ordering room service or grabbing drinks in the lounge, purchase details are collected and itemized in Maitre’D and then linked with your PMS. In addition, Maitre’D has integrations with many loyalty programs to help build your local presence and enable appropriate levels of service to your most valued guests.
Maitre’D makes it easy to tailor the ordering process. Customize the process by property or even for each food, beverage or shopping venue within a hotel. Maitre’D works the way you work, not the other way around. From room service attendants to restaurant servers, your employees will learn the system quickly and easily.
Just as your guests appreciate a comprehensive view of their activity, your business benefits when you can aggregate and analyze data across your enterprise. Maitre’D captures data in the cloud and transforms it into insights about your properties. Delivered via Maitre’D Databoard, these insights are invaluable as you work to identify guest trends, operational bottlenecks and other opportunities to improve service and efficiency within and across your locations.
For Posera, hospitality isn’t just our client base. It’s our way of doing business. From the first call through ongoing system operation, customers of Maitre’D benefit from our highly responsive and reliable support.
What’s more, Posera makes it simple to lock in your total cost of ownership for up to five years. This approach helps eliminate surprises around growing hardware, software and support costs. The bottom line? Maitre’D is a point-of-sale solution that your hotel’s CIO and CFO will agree on.