We needed a POS system which would interface with Opera (Micros Fidelio) and give us a full suite of applications from purchasing through to back office accounting spread over a wide range of bars and restaurants.
Maitre’D has given us better cash and stock control with integration to our front office system, avoiding missed charges. It has also allowed us to continually monitor guest demands and menu popularity so we can respond in a timely fashion to the market. The level of control has improved and the void sales in particular are much better handled.
The sales reports have allowed us to target cost issues and reconcile potential losses with reports being targeted to each department and available on many computers. The system lived up to the pre-installation promises. Training was concise and well directed; the installation was smooth and the after sales service very effective.
Support has been excellent, and I would have no hesitation is recommending the Maitre’D system and Hospitality I.T. team to any professionals who need and appreciate a high level of competence and co-operation.
John O’Carroll, General Manager (Radisson Blu Roe Park Resort, Limavady)